Discover the ultimate one-stop shop for all retailers with the Airtel Tribe App. This powerful tool empowers retailers to efficiently manage customer service while also handling their own Airtel account with ease.

With the Retailer Tribe App, you can seamlessly service your customers by managing new customer registrations, editing existing registrations, facilitating SIM SWAPs, handling Mobile Number Portability (MNP), processing airtime and bundle purchases, managing AM cash in/out, handling bill payments, and conducting EVD/AM transfers for other retailers. It's designed to streamline all your customer service tasks in one convenient platform.

The App also provides robust tools for managing your own Airtel account. You can view and edit your profile, check your stock levels, update your inventory, request or buy new stock, and review your sales hierarchy. Additionally, you can reset AM/EVD pins, unlock your account, apply for agent loans, and conduct banking services directly from the app. The application offers a comprehensive view of your transaction history, commissions earned, and overall performance on Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel effortlessly. The app also includes features for listing key training notes, conducting surveys, and managing digital notices, keeping you informed and engaged.

Designed with user-friendliness in mind, the Airtel Tribe App is available in both English and French, catering to Airtel Africa's diverse operations. It's a simple yet essential tool for enhancing business productivity among retailers.

What's New in the Latest Version 2.28.0

Last updated on Oct 9, 2024

Minor bug fixes and improvements have been implemented. Install or update to the newest version to experience these enhancements!