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Introducing OneConnectPoint™ – The Smart Patient Portal for Hospice Partners

Empowering hospice care teams with seamless, secure, and compliant prescription management, OneConnectPoint™ is the premier electronic patient portal platform designed exclusively for OnePoint Patient Care’s hospice partners. Built with care, precision, and compliance at its core, OneConnectPoint delivers an intuitive, user-friendly experience that simplifies complex workflows — all while maintaining full HIPAA compliance.

Whether you're managing new admissions, processing refill orders, or reviewing medication protocols, OneConnectPoint streamlines every step of the process — so you can focus on what matters most: providing compassionate, high-quality care.

Key Features of OneConnectPoint™

✅ Simplified Prescription Management

Effortlessly manage patient prescriptions with a centralized, easy-to-navigate platform. Features include:

• View and update patient profiles in real time
• Submit and track refill requests with just a few clicks
• Verify medication orders against your hospice’s preferred drug list (formulary) to ensure adherence and safety
• Initiate new e-prescriptions — including controlled substances — securely and efficiently

✅ Smart e-Prescribing with Real-Time Alerts

Stay ahead of care coordination with automated notifications:

• Physicians receive instant alerts for pending e-Rx orders requiring review
• Reduce delays and improve care continuity with proactive workflow reminders

✅ Electronic Prior Authorization (ePA) Made Easy

Ditch the paperwork. OneConnectPoint enables:

• Instant generation of prior authorization requests
• Centralized tracking of pending and approved requests
• Faster approvals, reduced administrative burden, and improved patient access to essential medications

✅ Instant Access to Critical Clinical Information

Make informed decisions with immediate access to:

• Treatment Plan of Care reports
• Comprehensive clinical notes
• Medication history and care goals
  This ensures full compliance with Conditions of Participation (CoP) for hospice pharmacy services and supports evidence-based, patient-centered care.

✅ Flexible Medication Fulfillment

No matter the pharmacy, OneConnectPoint makes it easy to fill prescriptions quickly and reliably:

• Submit medication orders for any participating pharmacy
• Confirm immediate availability and processing times
• Ensure timely delivery for new admissions and ongoing care

Pro Tips for Getting the Most from OneConnectPoint™

🔹 Start with the Dashboard
Spend a few minutes exploring the home dashboard to understand how to navigate key features and monitor your workflow at a glance.

🔹 Leverage the Quick Refill Tool
When processing multiple refill requests, use the Quick Refill function to submit several orders simultaneously — saving time and reducing administrative fatigue.

🔹 Stay on Top of Prior Authorizations
Check the app daily for pending ePA requests. Prompt action ensures faster approvals and uninterrupted medication delivery.

Why OneConnectPoint™ Matters

In hospice care, every moment counts. OneConnectPoint™ transforms how hospice partners manage prescriptions, reduce administrative burden, and maintain compliance — all from one secure, intuitive platform.

With faster workflows, enhanced accuracy, and unmatched accessibility, OneConnectPoint isn’t just a tool — it’s a partner in delivering peace of mind to patients, families, and care teams.

Experience the future of hospice pharmacy management.
OneConnectPoint™ – Where Care Meets Efficiency.

For support, training, or onboarding assistance, contact your OnePoint Patient Care Account Manager today.

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